Plumbing Service & Repair Technician (Residential & Commercial)
Opportunity Snapshot
We're looking for an experienced, customer-focused Plumbing Service & Repair Technician to join our growing team. This is a full-time position offering competitive compensation, excellent benefits, and a company-provided work van. If you have a minimum of two years of field service experience and are dedicated to delivering high-quality workmanship for both residential and commercial clients, we encourage you to apply.
What You'll Be Doing: Key Responsibilities
As a vital member of our service team, you will be responsible for diagnosing, repairing, maintaining, and installing a wide range of plumbing systems and components. Your daily responsibilities will include, but are not limited to:
Service & Repair:
- Executing assigned work orders efficiently and accurately for both commercial businesses and residential homes.
- Performing diagnostics and skilled repairs on plumbing fixtures, including:
- Faucets, lavatories, toilets, flush valves, showers, and kitchen sinks.
- Repairing and replacing various types of valves and water lines.
- Addressing common drainage issues, including clearing clogs and conducting minor drain repairs.
- Installing, maintaining, and repairing water heaters and garbage disposals.
Customer & Documentation:
- Providing exceptional customer service by communicating clearly, explaining complex issues, and presenting repair/installation options to the client.
- Completing all necessary paperwork and digital documentation accurately and promptly after each service call.
- Maintaining a clean, organized work area and ensuring the company vehicle is fully stocked.
Required Qualifications & Experience:
We are looking for self-motivated professionals who meet the following criteria:
Technical & Professional:
- Minimum of 2+ years of hands-on experience performing service and repair in the field of residential and commercial plumbing.
- Proven diverse skill set covering a wide array of plumbing systems and fixtures.
- A valid local Driver's License with a clean driving abstract (MVR) is mandatory.
- Strong oral and written communication skills for effective client interaction and work order documentation.
Physical & Attitude:
- Ability to move and lift equipment/parts in excess of 75 lbs unassisted.
- Must be able to physically perform job duties, including:
- Walking indoors/outdoors, standing for extended periods, climbing ladders, working on rooftops, and using scissor lifts or other aerial equipment.
- Demonstrated positive attitude, strong work ethic, and a genuine customer service focus.
- A desire to continuously learn, develop, and master new skills.
Highly Preferred (Bonus Qualifications):
- Possession of an individual plumbing license (Apprentice, Journeyman, or Master) is a significant plus and can be negotiated for higher starting pay.
- Experience with advanced diagnostic tools (e.g., sewer camera inspection).
- Prior experience with flat rate pricing or commission-based sales models.
Compensation & Benefits:
We are committed to taking care of our team and offer a competitive package that rewards performance:
- Feature | DetailsPay Structure | Commission-Based Pay on top of a competitive base hourly rate (details discussed during the interview). More experience can be negotiated for higher pay.
- Work Vehicle | Company-provided Service Van fully equipped with a company-paid fuel/gas card.
- Health & Wellness | Comprehensive Health Insurance package, including Medical, Prescription, Vision, and Dental coverage. Waiting period applies.
- Retirement | 401(k) retirement plan with a generous company match.
- Time Off | Paid Vacation Time and Paid Sick Leave. Waiting period applies.
- Tools & Uniforms | Company-provided uniforms and a stipend/allowance for boots and/or tools (details provided).
Work Schedule & Expectations:
- Typical Schedule: Monday - Friday, 7:30 AM to 4:30 PM.
- On-Call Rotation: Required to participate in the emergency on-call shift rotation for one week per month.
COVID-19 Precautions:
Your safety and the safety of our customers are our top priority. We adhere to strict health guidelines:
- Personal protective equipment (PPE) is provided and required for all service calls.
- Strict sanitizing, disinfecting, and/or cleaning procedures are in place.
How to Apply
Ready to drive your career forward with a supportive and professional team? Apply today by sending your resume to [Email Address/Application Link].
We are an Equal Opportunity Employer.